Privacy Policy

1. Introduction

Truck Driver Match ("the Platform"), operated by Driver Acquisition, LLC ("Company," "we," "us," or "our"), operates the website truckdrivermatch.com and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our AI-powered chat system and recruitment services.

2. Information We Collect

When you use our services, you may voluntarily provide us with the following personal information:

• Full name
• Phone number (including mobile/cell phone number)
• Email address
• Geographic location (city and state)
• Commercial Driver's License (CDL) type and status
• Years of driving experience
• Route and position preferences
• Any other information you voluntarily provide during chat conversations

We also automatically collect certain technical information including IP address, browser type, device information, and usage data through cookies and similar tracking technologies.

3. Consent to Communications

By providing your personal information through our website, chat system, or any other communication channel, you expressly and voluntarily consent to the following:

3.1 Phone Calls

You consent to receive phone calls from Truck Driver Match, our employees, agents, representatives, and/or affiliated carrier partners at the phone number(s) you provide, including calls made for recruitment, job matching, follow-up, and informational purposes.

3.2 Text Messages (SMS/MMS)

You consent to receive text messages (SMS and MMS) at the phone number(s) you provide, including messages related to job opportunities, application status updates, recruitment communications, and promotional offers. Message frequency may vary. Standard Message and Data Rates may apply. Reply STOP to opt out at any time. Reply HELP for help.

3.3 Automated and Pre-recorded Calls

You consent to receive autodialed, pre-recorded, and/or artificial voice calls (commonly known as "robocalls") at the phone number(s) you provide. This includes calls made using automatic telephone dialing systems (ATDS) or pre-recorded/artificial voice technology.

3.4 AI-Generated Communications

You consent to receive communications generated by artificial intelligence (AI) systems, including but not limited to AI-powered chat conversations, AI-generated phone calls, AI-generated text messages, and AI-generated voicemail messages. You acknowledge that some or all communications you receive may be generated, composed, or facilitated by AI technology.

3.5 Email Communications

You consent to receive email communications at the email address(es) you provide, including recruitment-related emails, job opportunity notifications, and promotional communications.

You understand and agree that your consent is not a condition of purchasing any goods or services. You may revoke your consent at any time by contacting us, by replying STOP to any text message, or by following the unsubscribe instructions in any email.

4. SMS Communications & Opt-Out

By providing your phone number, you agree to receive SMS communications from Truck Driver Match regarding job opportunities, application status updates, recruitment information, and related services. Message frequency may vary. Standard Message and Data Rates may apply.

• Reply STOP to opt out of text messages at any time.
• Reply HELP for help or additional information.

We will not share or sell your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

5. Telephone Consumer Protection Act (TCPA) Disclosure

By providing your telephone number and using our services, you provide your prior express written consent under the Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227, and any applicable state laws, to receive telephone calls and text messages from Truck Driver Match and its affiliates, agents, and partners using automatic telephone dialing systems, pre-recorded or artificial voice messages, and/or AI-generated communications at the telephone number(s) you have provided. This consent applies regardless of whether the number provided is on any federal, state, or internal Do-Not-Call list.

6. Voluntary Provision of Information

You acknowledge and agree that all personal information provided to Truck Driver Match through our website, chat system, phone conversations, text messages, email, or any other medium is provided voluntarily and of your own free will. You are under no obligation to provide any personal information. By choosing to provide your information, you represent that you are the owner or authorized user of the phone number(s) and email address(es) provided, and you authorize Truck Driver Match to contact you using the methods described herein.

7. How We Use Your Information

We use the information we collect to:

• Match you with relevant trucking job opportunities
• Facilitate introductions between you and carrier partners
• Communicate with you regarding job opportunities and application status
• Improve our services and user experience
• Comply with legal obligations
• Prevent fraud and maintain security

8. Sharing of Information

We may share your personal information with:

Carrier Partners

Trucking companies and carriers that may have job opportunities matching your profile and preferences.

Service Providers

Third-party vendors who assist us in operating our website, conducting business, or servicing you, including AI technology providers, communication platforms, and analytics services.

Messaging Service Providers

We will not share or sell your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages. Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.

Legal Requirements

When required by law, regulation, legal process, or governmental request.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Chat transcripts and communication records may be retained for quality assurance, training, legal compliance, and dispute resolution purposes.

10. Your Rights and Choices

You have the right to:

• Opt out of text messages by replying STOP to any message. Reply HELP for help.
• Opt out of email communications by clicking the unsubscribe link.
• Request access to or deletion of your personal information.
• Revoke your consent to communications at any time.

Please note that opting out of communications may limit our ability to match you with job opportunities.

11. Security

We implement commercially reasonable security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

12. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting the updated policy on our website. Your continued use of our services after any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or want to revoke your consent to communications, please contact us at:

Truck Driver Match | Driver Acquisition, LLC
Email: adam@driveracquisition.com
Website: truckdrivermatch.com