Originally, my husband and I tried to go to lunch on Father’s Day but found after making the 45 mins drive that they were closed due to a private party and only had patio seating for to-go orders. Nowhere was this posted on social media. We didn’t get a to-go order as the patio area was small and crowded. Fast forward to today, my husband and I decided to try again and went to lunch to celebrate our wedding anniversary. This time the dinning area was open. We were seated promptly and our waiter came over to greet us and took our drink order, we also submitted our appetizer order. When he came back we put in a pizza order. We finished our appetizer and sat waiting for about 25 minutes when our waiter came over and said our pizza would be out shortly. Next thing we know he came back and said you did order a pizza right? We confirmed that yes we did and what it was. We saw him go back to the kitchen he then came back and said we were all set. We weren’t sure if that meant the order was almost done like he originally said or if he meant he just put it in at that point. We didn’t see him again to be able to clarify. We sat waiting for over a half hour at which point when the hostess came over to clear our finished plates we asked to could get the pizza to go. She came back with a container for our appetizer and said we were set to go on getting the pizza to go. 10 mins later our waiter came over to say he heard we were taking the pizza home and apologized and proceeded to give us the check which he said he couldn’t do anything about. We paid our bill and waited for our pizza. After roughly an hour and a half we got our pizza. It was a shame because the food we got to eat there was very good but the service was not. Unfortunately, after these two experiences we won’t be returning to Romo’s.
Made the trip off the thruway to try Romo’s. It is only a 15 minute detour. Absolutely worth it. Pizza was delicious. It is 8.0 for sure. Cookies are great too.
From the reviews and the prices, I was looking forward to a proper classic pizza restaurant. What we got foodwise was the most unremarkable takeout joint ever. The sandwiches are good, the Italian on the lower end of mediocre. Pizza was not flavorful. I've certainly had LESS flavorful pizza—at least there was sauce here—but it was nothing I'd ever buy again. Not worth the calories in the slightest. There was a wonderful aroma of garlic... but I couldn't detect any hint of the flavor when actually eating it. There was nothing bad about the sauce, but also nothing I'd write home about, let alone recommend. Again, not tasteless. but unflavorful. The crust had an odd flavor. I couldn't tell of it was bad dough or if they'd attempted to infuse herbs, but if it was deliberate the flavors just did not come together. Baking of the crust was mediocre as well, the kind of chewy crust that doesn't bite cleanly and you have to kind of tear at. It is very difficult to get the flavors of a pizza to come together into that "pizza magic" and not simply taste like the separate components of cheese, sauce, and bread... and Romo's just does not manage it. But they charge like they do, which is the real sin of this store. I see nicer looking photos in reviews that look nothing like what I received, so maybe they prioritze sit-down customers and just cut corners on outside orders they know can't send it back? But if that's the case that is an even worse sin for a pizza place that advertises orders. The meatballs I was also looking forward to, and again found I was mislead by the price. At least they were handmade, not frozen... but not good homemade. Certainly not an Italian family recipe. They were tough and gristly, with utterly unremarkable flavor. Exactly one step above frozen grocery store meatballs. The ricotta was fine, but it was wasted in the company of these meatballs. The tuna panini was the highlight. Now THIS was an item worthy of the price. Fresh ingredients, generous portion, good price. Wasn't anything special about the flavor, it was a plain tuna sandwich, but it was a good tuna sandwich, not much more one can ask for. If only they could raise their actual italian dishes to this level... or lower the prices. My experience with Romo's food was that of a thoroughly mediocre takeout joint. Not bottom of the barrel, but not something I'd ever order unless it was midnight and nothing else was open. The only problem is they price their items as if they were a choice quality Italian family restaurant, a special occasion place. They are not. I've had better meatballs from Olive Garden, and better pizza from Costco. I'd only recommend stopping by for the sandwiches; if you're looking for Italian, take your money, your calories, and your tastebuds elsewhere. This place would make a 4 star late-night takeout joint, but with this pricing and hours it makes a 2 star local Italian restaurant. If you're looking for something to go, I'd bump the average rating up a star to 3 for the properly priced sandwiches, a fine thing to stop by for.
With already some of the best pizza (if not the best) in the area, their service was outdone; particularly yesterday. I made a passing mention that one of the slices was for my daughter and the younger guy working (around 3pm) offered to cut the slice up and took the time to cut it into smaller pieces. It was a really thoughtful thing to do and you really appreciate those little things that make parenting just a little easier from time to time.
Their award-winning pizza is amazing! The garlic knots were really good too. The staff was very friendly and attentive. I would definitely like to try their other styles of pizza. Everything that comes out of the kitchen looks fantastic. I would recommend calling ahead and making reservations. We went on a Friday night and waited 40 minutes for a table. It was well worth the wait. I Highly recommend.