Reviewing 2 completed jobs done by Poseidon. The first 12/18/24: 5 stars all around. Excellent communication & timely, & quality work. Before & after pictures, really an excellent experience. The second 08/28/25: 2 well-earned stars. They are clearly busier this season, but I appreciated the effort made to get an appraiser out to look at our latest issue. A few days later, workers came out for a couple of hours, then I received a call that they would have to leave to take care of an emergency job; would be back the next day. I left my attic & garage open that whole next day, and when arriving home, it was clear they did not come. No call/no show. I inquired at the end of the day, they admitted they should have said something to me, but reported car trouble. The roof tiles would now be off the entirety of a rainy weekend, but rest assured, as the roof (pictured) was 'water tight'. Old plywood with nails left lying on yard for rainy weekend. Work completed that next week; I pulled a coffee can of old nails and screws off the lawn, but not the biggest deal. Then, in the period of 48 hours, I received 3 emails and 1 text requesting immediate final payment. I paid the bill, but was really bothered by how prompt they were to communicate payment, but not the status or completion of my roof. Also didn't receive before or after interior photos as last time; really hope I don't need to contact them for any 1-year warranty work on the job done. Do not plan to use them again, which is a shame after the initial excellent experience.
Great roofing company, no BS sales people turning up drones telling us we needed more than what we needed, no heavy sales pitch BS ...all pricing done online fast and simple. Best price we found in Naples (we did find cheaper but they were not licensed or insured!) , super fast install with a great crew. Follow up and after sales service was excellent.
We had a great experience working with Poseidon Roofing. The team was very professional from start to finish, and they paid close attention to the details. They made sure all the nails and debris from the old roof were completely cleaned up, which we really appreciated. The work was done efficiently and with care. I would absolutely use them again if I ever need roofing work in the future and would recommend them to others.
We had our roof replaced by Poseidon Roofing. Amanda and Tori were in constant contact with me from start to finish. Everything they said would get done, got done in a timely and professional fashion. The roof workers worked quickly and efficiently. We could not have asked for a better experience. We highly recommend them for any of your roofing needs.
Wow! I would like to thank the people at Poseidon Roofing for all the money they saved me! Let me explain… My lanai had suffered some water damage in the corner near the downspout of our pool’s super gutter. Three other companies came to inspect the damage and offered similar solutions saying we needed part of our flat roof replaced to the tune of about $2,000. When I contacted Poseidon, they didn’t want to give me an estimate without conducting a water test first (a $150 fee which would be deducted from our job if we chose to use them for the repair.) We decided to do this since no other company offered to find the cause of our problem - but just put together estimates on what they thought was happening. It turned out to be the best decision. Steve, who conducted to test was very thorough spending well over an hour until he determined the roof was totally fine. He discovered the issue was a small hole in the very top on the outer wall on the house near the soffit. I’m so glad we used Poseidon - the other companies would have had us pay for expensive repairs and would not even addressed the real problem. Would highly recommend Poseidon. They are honest and knowledgeable. Well done.