J & B DELIVERY

Another one star review! The people who run and work for this company and Best Buy should be ashamed of themselves, but I suspect that instead they're laughing all the way to the bank. They do not care about the inconvenience they are causing so many people. It's so sad that companies like this exist. Even the DMV has a higher Google review score than them! This company will always be a P.O.S. and now I know to buy my appliances anywhere but Best Buy. They obviously take the lowest bidder to deliver and install your stuff, regardless of reputation. Congrats on running such a shady business. The very low reviews you get everywhere should embarrass anyone who works for this company 👎

Truck #203379 - Be aware of those trucks driving horrible in the highway. This is second time I see them right on the left line driving like they don't care about the long lane behind the big trailer taking #target stuff. This time was on 02/12/2024 I-95 South bound from Boca, FL to Pompano Beach, FL around 12:30pm. In fact, the driver was driving with no hands on the wheels and having fun inside the truck while we were flashing him to move to the other empty line. Horrible. Picture attached here.

Horrible experience and hopefully Best Buy will not extend the contract with them as a service provider since I made a complaint to Best Buy headquarters today !!! My delivery was scheduled for Tuesday between 9-3 pm so I had to take off from work .Driver named Johnson arrived to the building and showed up at my apartment to check the fridge which had to be hauled away.He opened the fridge and asked if the fridge was empty then he proceeded to check the water line behind the fridge.He said that he will go downstairs and either come back up with my new fridge or do another delivery and come back later !!! What a strange behavior!!!!!!!!He also told me to close the door behind him!?!?! Like I’m his maid or something? After 15min I received a message that my delivery has to be rescheduled or I can cancel the order.WTH ? of course I want to reschedule I need a working fridge for God’s sake! New delivery scheduled for Friday 9-3pm which I had to take off from work once again.I checked around 8am new driver Jesus was on route.My new fridge was in transit ! At 9:30am I received txt message that my delivery was cancelled due to unexpected issue and I can reschedule or cancel the order.By the way I ordered the fridge from Best Buy on April 23rd and today is May 2nd 2025.New delivery is scheduled for May 7th and hopefully is not with those unprofessional and lazy workers.

Just awful Customer Service. They are a Best Buy delivery provider for appliances. Delivery fro appliances never arrived, one person said the truck broke down, the other said they forgot to put it in the truck. Made me sit home and wait for them for 6 hours, no decency of a phone, no delivery or even a reschedule.

Worst company ever Drove 3 hours true traffic to have my washer and dryer from bestbuy. They called once u called back 4 min later went in front of the building nobody was there. They canceled the order and i have to come down a second time . There drivers are literraly scammers and there final mile is just a dead end. Bestbuy should hire another company One that cares about their customers Now i have to lose another entire day because their drivers want to go for a break