STAR ELEVATOR

We recently had a chance to work with Star on a more consistent and robust basis taking on a portfolio with many elevators serviced by Star. Their team has been amazing with a five star customer service game, answering emails, calls and dispatching technicians to troubleshoot and address our every need. They've come through in the clutch, offering some possible solutions to remedy our vintage elevators. We're excited to see more of what the Star team is able to do for us in the future. I would hands down recommend Star for all your elevator needs. Jason Doyle Regional Manager MRRCA

Every time our elevator has an issue, Drew is the first person we call. He shows up fast, figures out the problem without wasting time, and fixes it the right way. No guessing, no upselling, no excuses. What I appreciate most is that he treats elevator downtime like the urgent problem it is. He communicates clearly and keeps things simple. Solid work, fair prices, and no headaches. Can’t ask for more than that.

I have been working with Star Elevator for about four years now, and I would like to take a moment to recognize Monika Smith. She has been a tremendous help throughout this time. She is always responsive and consistently goes above and beyond to assist me. Monika has helped me get answers to issues I was having trouble resolving, and I truly appreciate her support and professionalism.

We’ve had the pleasure of working with Drew on multiple elevator service calls, and he consistently delivers. He responds quickly, troubleshoots accurately, and completes repairs without unnecessary delays. His communication is clear and professional, and he takes the time to explain the issue and solution in simple terms. It’s rare to find a contractor who combines technical skill with reliability and fair pricing. Drew does exactly that. I would highly recommend him to anyone needing dependable elevator service.

Rob is someone who truly takes pride in his work. I’ve seen the care and attention he brings and he holds himself to a high standard. He’s detail oriented, dependable, and committed to doing things the right way. Beyond that, he’s an excellent communicator who genuinely cares about people. He’s honest, patient, and focused on great customer service. Star Elevator is lucky to have someone with his work ethic and character on their team. They truly elevate service ti a higher level every time they send Rob out.